Thank you to all the inspiring speakers from Australia and beyond who joined us and shared their insights with the delegates at Optus Stadium. We heard about their innovations and transformations in relation to:

  • Belonging and inclusion in achieving outcomes
  • Embracing opportunities to thrive during change
  • Collaborating to enhance policy and practice.


Keynote speakers

Hon. Bill Johnston

The Hon. Bill Johnston is Western Australia’s Minister for Mines and Petroleum, Energy, Hydrogen Industry and Industrial Relations.

He has been a Minister for the McGowan Labor Government since March 2017, and has previously been Minister for Commerce, Electoral Affairs, Asian Engagement and Corrective Services.

So far, his achievements include cutting red-tape for the mining industry, introducing the Work Health and Safety Bill (industrial manslaughter provisions) and assisting in revolutionising Western Australia’s energy system.

In Opposition he served as Shadow Minister for State Development and Energy from 2012, and Shadow Minister for Mines and Petroleum from 2013.

He was a Member of the Economics and Industry Standing Committee and Deputy Chair of the Inquiry into Domestic Gas Prices from 2010 to 2011.

Prior to entering Parliament, he was the State Secretary of WA Labor from 2001 until 2008, with responsibility for all State and Federal election campaigns.

Dr Catriona Wallace

Dr Catriona Wallace is a specialist in Artificial Intelligence and the Metaverse. The Australian Financial Review has recognised her as the most influential woman in business & entrepreneurship and by the Royal Institution of Australia as a pre-eminent scientist.

Catriona is an Adjunct Professor and is one of the world’s most cited experts in Artificial Intelligence, Responsible Technology, the Metaverse and the Future of Work.

Dr Wallace is the Founder of the Responsible Metaverse Alliance, Director of the Gradient Institute, Chair of Venture Capital fund Boab AI, Director of the Garvan Institute and the Founder of a Machine-Learning company based in New York.

Catriona is a champion of women, diversity & inclusion and ethics and has a PhD in Organisational Behaviour.
In addition to these career accomplishments, Catriona regards her greatest achievement as being a mother of five!

Kurt Fearnley AO

Australian wheelchair racer Kurt Fearnley AO is one of Australia’s most well-known and respected athletes.Winner of the world’s most prestigious marathons in London, Paris, Rome, Los Angeles, Chicago and New York. The latter two, five times.

In total, Kurt has 13 Paralympic medals spanning five games. He’s also a six times world champion from 800m to the Marathon. His Marathon personal best is 1 hour 18 minutes and 51 seconds, set in Boston in 2011.
Off the racing circuit, Kurt has been a winning crew member of the Sydney to Hobart Yacht Race, taking line honours in 2011 on board the yacht Loyal. However, he is most well known for his amazing feat of crawling the 96km Kokoda track.

Kurt is actively involved in various charities as a board member, patron and ambassador. In 2016, his peers elected Kurt to be one of six Summer Paralympic Athletes to serve on the International Paralympic Committee’s Athletes Commission.

In 2005, Kurt was awarded a Medal of the Order of Australia or OAM after winning a gold medal at the Athens Paralympic Games. In 2018 Kurt received an Officer of the Order of Australia or AO, and in 2019 was awarded the NSW Australian of the Year.

Program speakers

Kimberly George

Ms. George is a highly regarded authority in managed care and workers compensation. She is a senior vice president at Sedgwick, specialising in corporate development, mergers and acquisitions, and health care. With 20 years of experience as a registered nurse, she brings extensive knowledge of healthcare reform and its impact on business models. Ms. George’s expertise spans workers compensation, disability management, and various areas within the property and casualty field. She is a sought-after speaker at national conferences, featured in industry publications, and currently writes on workers compensation issues for

Phil Kewin

Phil has over 35 years’ experience in Financial Services and Insurance having held a diversity of roles including owning his own financial Planning practice as well as executive roles including General Manager Life and Investments at Zurich and was most recently the CEO of the Association of Financial Advisers. In November 2021, Phil was appointed Chief Executive Officer of the National Insurance Brokers Association of Australia (NIBA). Phil leads NIBA’s industry representation efforts and promotes the role and professionalism of brokers to governments; regulators; businesses and the broader community.

Ian Maybury

Ian leads Lockton Companies’ Australia’s National Health & Community Services Practice, providing clients advisory and advocacy services on all classes of insurable risk.

Ian has over 25 years of experience in the insurance industry, commencing his career in claims before moving into various underwriting and business development roles with responsibilities for multiple classes of insurance.

In 2003, Ian’s commitment to focus on health and aged care services commenced managing a national aged care insurance facility for one of Australia’s largest underwriters.

In 2005, Ian moved into broking and has subsequently held several senior broking roles specialising in the health and community care sectors for clients both nationally and internationally, including significant involvement in the placement of policies into overseas markets, including London.
Since 2012, Ian has led Lockton’s national health and community services team, passionately focused on providing market-leading service and industry-specific innovative insurance & risk solutions for his clients.

Nathan Clarke

Nathan was appointed as the ARPA National CEO in October 2016. Prior to his appointment to this role, Nathan was the inaugural Executive Director of the Personal Injury Education Foundation (PIEF), a role he held for approximately 10 years.

Nathan is an innovative and flexible executive who with integrity and a consultative approach has achieved success through strong business acumen, brand management and digital marketing, stakeholder engagement skills, a practical approach to new business development and improving internal processes.

Derick Borean

Derick is Founding Director and Chair of the Altius Group and National President of the Australian Rehabilitation Providers Association. Since completing undergraduate studies in Occupational Therapy at Sydney University, Derick has worked across a range of clinical settings including surgical, sub-acute trauma, aged care, mental health, sport injury and paediatrics. His career in workplace health, recovery and wellbeing has extended for over 20 years, including four years of international experience in the United States. He holds a Master’s in Business specialising in Personal Injury and is the inaugural winner of the ARPA National Exceptional Leadership Award. Altius is an organisation that employs over 800 health professionals, providing injury prevention, psychology, workplace wellbeing, rehabilitation and consulting services to employers, insurers and personal injury schemes across Australia. Altius is a winner of the Australian Business Awards for Service Excellence, the Australian Company Growth Awards in Health and Life Sciences as well as of the icare Award for Excellence in Improving Employer Performance.

Noel Lyons

Noel Lyons has over 30 years of executive leadership experience working and partnering with Industry, Government and the TAFE sector across Australia and the Asia Pacific Region.

Noel joined PIEF in April 2020 as Executive Director after some three years as Chief Commercial Officer at Chisholm Institute. Prior to this, Noel spent over four years in the private sector in Macau and Hong Kong leading Organisation Development and Training for a large international recognised Integrated Resort, Hotel Management and Entertainment Company.

Noel has a proven history in managing and engaging with industry and Government to deliver high quality, engaging Education, Training and Development programs within the VET and Higher Education sectors.

Dr Mary Wyatt

Mary is an occupational physician active in policy development and research through AFOEM and other organisations. Her interest is in getting research into practice. Decades of work in injury management has included running an early intervention case management approach across several medium to large employers. Other work has included IMEs, running (a non-profit seeking to share evidence-based practices that support better RTW), research on RTW, teaching via Monash University, working as a treating practitioner, conducting a state-based review of return to work for a regulator and advisory work for various insurers/regulators.  

Mary is the lead Fellow in AFOEM / RACP’s most recent Health Benefits of Good Work policy development – It pays to care: Bringing evidence-informed practice to work injury schemes helps workers and their workplaces.  An imperative for change and call to action.

Sharon Stratford

Sharon has more than 30 years of experience in personal injury management. During this time, she has held many senior management positions at WorkCover Queensland and has undertaken several national roles. Sharon has tertiary qualifications in physiotherapy, business systems and management/policy. Her contribution to the personal injury industry was recognised in 2021 when she won the PIEF Outstanding Individual Contribution Award. 

Currently, as well as WorkCover’s Head of Partnerships, she is undertaking national collaboration work for the AFOEM ‘It Pays to Care’ Policy and PIEF.

Women in the industry

Geniere Aplin

Geniere Aplin is EML Solutions’s CEO and an experienced Non-Executive Director. Her executive experience spans a range of industries, including Personal and Commercial Insurance, Banking, Law and Regulation in private, mutual, and public sectors.

She has over 20 years of executive experience leading high-performing organisations with vision and purpose.

Her proven success in financial services includes profit and loss experience in building, growing, merging, acquiring, regulating, and divesting businesses.

Geniere has a proven track record of growing and building organisational capabilities to increase sustainable competitive advantage, customer satisfaction and employee engagement. She is a highly sought-after speaker and is recognised as a strong and trusted voice within the Australian business community and beyond.

Geniere graduated with an MBA (Executive) from the Australian Graduate School of Management and was awarded the Chairman’s Prize. She also holds a Bachelor of Laws from the Queensland University of Technology and is a Graduate of the AICD (GAICD).

Julie Mitchell

Julie Mitchell is the Chief General Manager Personal Injury and is responsible for personal injury lines CTP, Life and Workers Compensation for Allianz Australia.

Across a 22 year career at Allianz, Julie has held a number of key leadership roles including Chief General Manager Workers Compensation, General Manager of Victoria and the NSW Treasury Managed Fund (TMF) businesses.

Julie has over 25 years of insurance industry experience across workplace injury, claims and operational management. Prior to joining Allianz Julie held roles at WorkCover NSW and has also spent a number of years within the occupational rehabilitation industry.

Julie holds a Bachelor of Health Science (Rehabilitation Counselling) degree from the University of Sydney and a Graduate Diploma of Safety Science through the University of New South Wales.

Dianne Phelan

Dianne is a distinguished figure in the insurance industry, with a career spanning over 45 years. With an extensive background in insurance broking, she has dedicated 37 years to mastering the intricacies of the field. Currently serving as the Group Operations Manager at BJS Insurance Group, Dianne has spent the last 21 years contributing her expertise and leadership to the organization.

Before joining BJS Insurance Group, Dianne held the position of Managing Director at Morris Lloyd Insurance Brokers. Over the course of 15 years, she provided exceptional broking services to numerous South Australian businesses, establishing herself as a trusted advisor within the local community.

Dianne’s commitment to her profession extends beyond her individual achievements. She has made significant contributions to the insurance industry at large, exemplified by her two-year tenure as the President of the National Insurance Brokers Association (NIBA). In this role, she advocated for the interests of brokers, facilitated industry-wide collaboration, and played an instrumental part in shaping the future of insurance broking practices.

Throughout her career, Dianne Phelan has demonstrated an unwavering dedication to the insurance industry, combining her wealth of experience with a passion for excellence. Her tireless efforts have not only elevated her own career but have also positively impacted the lives of countless individuals and businesses in need of reliable insurance solutions.

Katherine Gobbi

Katherine is the Managing Director – Head of Recovre and Head of Health Management at Mercer Marsh Benefits (a business of Marsh McLennan) with responsibility for People Risk (Workforce Risk) Advisory & Health Solutions Consulting to Marsh and Mercer Employer clients and for Insurance Partners.

Working in People Risk for 21 years, Katherine started as a technical expert in Lump Sum claims and has become a scale people leader driving transformative change in some of the industry’s most wicked challenges. Holding Senior & Executive Leadership positions in Workers’ Compensation within WorkSafe Victoria and at EML, as the Founding CEO of EMLife and now in Workforce Health & Rehabilitation sectors, Katherine is known for her willingness to tackle the challenges others avoid. With a relentless focus on empowering people, sustainability through ethical consumer value, challenging the status quo and linking people and businesses to their higher purpose, Katherine was recognised for her transformative leadership. In 2018, the Personal Injury Education Foundation awarded Katherine the Women’s Agenda Leadership in Corporate and Finance Awards and the Outstanding Contribution by an Individual.

Meet & Greet

Matthew Pavlich

Fremantle’s most respected and admired player in its history, Matthew Pavlich was long
admired as one of the AFL’s biggest stars.

He starred in a number of roles for the Dockers over his 17-year career, becoming the first WA based player to play over 300 AFL games – ending on 353 AFL games.

Matthew was a six time Doig Medallist as Fremantle’s Best and Fairest player and was named as an All-Australian six times including in the midfield, fullback, half forward and full forward.

Appointed Captain at 24, he captained the Dockers for a record 9 years which sees him ranked 6th all time for games played as an AFL Captain.

Off the field Matthew obtained both a Bachelor of Science and an MBA from University of Western Australia while he was playing. He also completed a 3-year tenure as the AFLPA’s President and a member of their board of directors (9 years). During his career
he also spent time on the AFL Laws of the Game Committee.

He has been a brand ambassador for a number of corporate organizations and is now embarking on a blossoming career with Fox Sports and Channel 9.

Matthew is Patron of Youth Mental Health charity Zero2Hero.

Matthew is married to wife Lauren and they have three young children; Harper, Jack and William.

Glen Jakovich

With over 250 games under his belt, Glen Jakovich has become one of West Coast’s greatest of all time players. He debuted for the Eagles in 1991 and played for the club in the centre half-back position. Jakovich was selected in that position in the All-Australian team of 1994 and 1995. He was notable for his duels with rival centre half-back forward, North Melbourne Football Club’s Wayne Carey. Carey was considered to be one of the best of all time, and the contests between these two were highly anticipated events on the football calendar. Jakovich also had a rivalry with Geelong Football Club All-Australian centre half-forward Barry Stoneham.

After undergoing a knee reconstruction in 1996 he was unable to recapture his superlative form of the previous three years.

Glen Jakovich retired from football in 2004, kicking
three goals in a win over Sydney Swans in his last game.

Jakovich was an expert commentator on Fox Sports and 882 6PR, but now broadcasts from Western Australia for 1116 SEN Melbourne. In 2008, he was inducted into the Australian Football Hall of Fame and the West Australian Football Hall of Fame. He was an inaugural inductee in the West Coast Eagles Hall of Fame in 2011.

  • 2x Premiership player (1992, 1994)
  • 2x All-Australian team (1994, 1995)
  • 4x West Coast Club Champion (1993, 1994, 1995, 2000)
  • Australian Football Hall of Fame (inductee 2008)

Your Conference Hosts

Chris White

Chief Executive Officer, WorkCover WA

Chris White was appointed Chief Executive Officer in November 2019. Chris has more than 35 years’ experience in workers’ compensation and occupational safety and health policy in Western Australia. Mr White has held senior policy and management roles at both WorkCover WA and WorkSafe WA. Mr White holds a Master of Arts (Public Policy) from Murdoch University.

Rebecca Harris

Rebecca, General Manager Regulatory Services at WorkCover WA commenced at the Agency in 2019. Rebecca has extensive experience as a public officer across a range of public sector agencies in policy, governance, compliance and regulation. Her previous roles include senior executive positions at the Department of Education, Department of Premier and the Cabinet and the Public Sector Commission. Ms Harris holds a Bachelor of Education, Master of Education and Master of Public Administration and Management.

Rob Parkes

Rob Parkes is the Manager Regulation at WorkCover WA. With over 20 years of experience in both the private and government sectors, he has demonstrated capability and leadership in:

  • Human Resource Management and Industrial Relations operations and governance (including structural change management and organisational development and design)
  • The application and enforcement of Standards, legislation, principles, and policy; and
  • The delivery of strategic outcomes and projects (including whole of government initiatives).

Rob holds a Bachelor of Business (HRM & IR) and is undertaking post-graduate studies in personal injury through Monash University.

Rob oversees the approval, monitoring and reporting of service provider compliance with WA’s regulatory frameworks.

Alan Lee

Alan Lee, Manager Data and Analytics WorkCover WA, brings over 15 years of invaluable experience in data collection, analysis, and reporting. Alan previously held posts at the Department of Premier and Cabinet and the Public Sector Commission.

Having joined the WorkCover WA team 12 months ago, Alan is responsible for developing the best approach to implement insights, to influence better outcomes for injured workers and employers.

He is also focused on streamlining administrative processes for insurers while ensuring full compliance with regulatory requirements.

Alan holds a Bachelor of Actuarial Science and postgraduate certification in Public Sector Management.